Refund policy
body { font-family: Arial, sans-serif; line-height: 1.6; margin: 20px; color: #333; } h1, h2 { color: #111; } ul { margin-left: 20px; } p { margin-bottom: 15px; } .note { font-style: italic; } a { color: #d22; text-decoration: none; } a:hover { text-decoration: underline; }
Returns Policy
Returns are assessed on a case-by-case basis and must meet the following conditions:
- Return requests must be submitted within 30 days of receiving your order.
- Items must be unused, unworn, and in original condition.
- Proof of purchase is required.
To request a return, please email: sales@savageafrica.com
Subject line: Return – Order Number
Approved returns will be communicated via email with further instructions.
Cancellations
- Orders may be cancelled free of charge within 7 days of placing the order.
- Orders cannot be cancelled once they have been shipped.
Personalized & Custom Items
Personalized, custom-made, or made-to-order items are not eligible for returns or cancellations. Please ensure all details are correct before completing your purchase.
Important Notes
- Shipping fees are non-refundable.
- Savage Africa reserves the right to refuse returns that do not meet the above conditions.